Sunday 4 November 2012

வாழ்கையின் 20 கோட்பாடுகள்

வாழ்கையின் 20 கோட்பாடுகள்
* எந்த விசயமாக இருந்தாலும் அல்லது எந்த பிரச்னையாக இருந்தாலும் அதை அழகாகையாளுங்கள்.
* அர்த்தமில்லாமலும், தேவையில்லாமலும் பின் விளைவுகளை அறியாமலும் பேசிக் கொண்டிருப்பதை விடுங்கள்.
* தானே பெரியவன், தானே சிறந்தவன் என்ற அகந்தையை விடுங்கள்.
* விட்டுக் கொடுங்கள்.
* சில நேரங்களில், சில சங்கடங்களை சகித்துத்தான் ஆக வேண்டும் என்பதை உணருங்கள்.
* நீங்கள் சொன்னதே சரி, செய்வதே சரி என்று கடைசி வரை வாதாடாதிர்கள்.
* குறுகிய மனப்பான்மையை விட்டடொளியுங்கள்.
* உண்மை எது, பொய் எது என்று விசாரிக்காமல் இங்கே கேட்டதை அங்கும்அங்கே கேட்டதை இங்கும் சொல்வதை விடுங்கள்.
* மற்றவர்களை விட உங்களையே எப்போதும் உயர்த்தி நினைத்து கவலைப்படாதிர்கள்.
* அளவுக்கதிகமாய் தேவைக்கதிகமாய் ஆசைப்படாதிர்கள்.
* எல்லோரிடத்திலும் எல்லா விசயங்களையும், அவர்களுக்கு சம்பந்தம் உண்டோ இல்லையோ,   சொல்லி கொண்டிருக்காதிர்கள்.
* கேள்விபடுகிற எல்லா விசயங்களையும் அப்படியே நம்பி விடாதிர்கள்.
* உங்கள் கருத்துகளில் உடும்புபிடியை இல்லாமல் கொஞ்சம் தளர்த்திக்கொள்ளுங்கள்.
* மற்றவர்களுக்கு உரிய மரியாதையை காட்டவும்,  இனிய இதமான சொற்களை பயன்படுத்தவும் மறக்காதீர்கள்.
* புன்முறுவல் காட்டவும்,சிற்சில அன்பு சொற்களை சொல்லவும் கூட நேரமில்லாமல் நடந்து கொள்ளாதிர்கள்.
* பேச்சிலும், நடத்தையிலும், திமிர்த்தனத்தயும் தேவையில்லாத மிடுக்கையும் தவிர்த்து அடக்கத்தையும் பண்பாட்டையும் காட்டுங்கள்.
* அவ்வப்போது நண்பர்கள் உறவினார்கள் நேரில் சந்தித்து மனம் திறந்து பேசுங்கள்.
* பிணக்கு ஏற்படும்போது அடுத்தவர் முதலில் இறங்கி வர வேண்டும் என்று காத்திருக்காமல் நீங்களே பேச்சை துவக்க முன்வாருங்கள்.
* தேவையான இடங்களில் நன்றியும், பாராட்டையும் சொல்ல மறவாதிர்கள்.
நன்றி
 
LIAFI-COIMBATORE DIVISION

Meeting with LIC on 29/10/2012 at MUMBAI.

Date: Sunday, 4 November, 2012, 8:29 PM


LIFE INSURANCE AGENTS FEDERATION OF INDIA

ZONAL COUNCIL - SOUTHERN ZONE

Inline image 1
V.GANESAN V.T.KALAISELVAN
A-4, Begun villa apt, 207,GO DOWN ST, NORTH
K-Block, Anna nagar east. VRIDHACHALAM
CHENNAI-600102. CUDDALORE
CELL-9841033890 CELL-9443210657
EMAIL-ganesan_vaiyapuri@yahoo.com EMAIL-vtkalaiselvanadmk@gmail.com
LIAFI LIC OF INDIA
Escalation clause to be removed Not possible for all years-LIC.
CLUB (CM) members net live 40 to 30-, Refused BY LIC.
INCREASE computer allowance 6000 to 10000- accepted to take up for further action-LIC.
Gratuity –increased. NOTIFICATION pending from government –LIC  
calculation of office allowance method to be changed- To be consider-LIC
Interest on policyholders loan to be reduced - Not possible -LIC
Interest on late fee to be reduced - Not possible -LIC
Office Allowance will be sanctioned in the branch level- accepted to be considered-LIC
Group Insurance age limit to be increased from 65 to 75- It is considered-LIC
Empowered agent request to increase the transaction fee - . accepted to put up in the committee-LIC
Change of address, Change of Nomination, Collection of loan interest
to be updated by Empowered agent – To be considered by LIC
CLIA Request for additional office allowance - It will be put up in the committee-LIC
Roaster for club members showing less no of lives – To be cleared immediately by individual request-LIC
Changes certain clauses to be changed in ACR- ANSWER AS UP TO MY KNOWLEDGE
HOW MANY CORERS PREMIUM COLLECTED BY CLIA. 150 Corers of premium collected by collection centre-LIC
WHAT IS PREMIUM COLLECTION OF ON LINE,BANK, OUTSIDERS.- 9 Corers of premium collected by outsiders-LIC
Digitization on policy DETAILS. 2 0 to 30 Corers policies data’s updated -LIC.
Reduced paid-up 3 to 2 years - consider and put up in committee.
Revival, S.B, Maturity, death claim in all over India - within year will be formed.
SERVICE TAX REMOVAL BY GOVERNMENT ONLY
BONUS TO POLICY HOLDER NOT POSSIBLE NOW
INTEREST ON POLICY LOAN,LATE FEE NOT POSSIBLE NOW
HOW MANY CORERS PREMIUM COLLECTED BY CLIA 150 Corers of premium collected by collection centre-LIC
WHAT IS PREMIUM COLLECTION OF ON LINE,BANK, OUTSIDERS.- 9 Corers of premium collected by outsiders-LIC
Digitisation on policy DETAILS. 2 0 to 30 Corers policies data’s updated -LIC.
Reduced paid-up 3 to 2 years consider and put up in committee.
Revival, S.B, Maturity, death claim in all over India - within year will be formed
SERVICE TAX REMOVAL BY GOVERNMENT ONLY
BONUS TO POLICY HOLDER NO POSSIBLE NOW
INTEREST ON POLICY LOAN,LATE FEE
by
zonal president
v.ganesan

south zone
NO POSSIBLE NOW

Friday 2 November 2012

Meeting at Mumbai 0n 29/10/2012



MINUTES  OF MEETING HELD ON 29 TH OCTOBER 2012 WITH LIC OF INDIA AT MUMBAI
Following   office   bearers are participated with LIC management.

Ø  Sri.HM JAIN                       : PRESIDENT-LIAFI.
Ø  Sri.N.GAJAPATHY RAO  : SECRETARY GENERAL-LIAFI
Ø  Sri.V.GANSESAN               :PRESIDENT-SOUTH ZONE
 Ø  Sri. PREM SINGHAL       : PRESIDENT – DELHI. NORTH ZONE
 Ø  Sri.P.P.SINGH                    :PRESIDENT-JODHPUR.NORTH WESTERN ZONE.
 Ø  Sri.D.S.SHUKLA                : PRESIDENT - BHOPAL. CENTRAL ZONE.
 Ø  Sri.ASHISH DAS                :PRESIDENT- KOLKATA. EASTERN ZONE.
Ø  Sri.RAMESH MUKH ERJEE:PRESIDENT-BHAGALPUR. EAST CENTRAL ZONE. 
Ø   Sri.VISWAS JADHAV      : PRESIDENT-NASIK. WESTERN ZONE.
 Ø  Sri.RANVIR SHARMA     :PRESIDENT- AGRA. NORTH CENTRAL ZONE.
Ø  Sri.H.S.SARANAPPA         :PRESIDENT-RAICHUR. SOUTH CENTRAL ZONE.
(The above agents are allowed to and pro air travel, taxi fare
And DA can claim According to rules in their respective branch office.)


 ON BEHALF LIC MANAGEMENT FOLLOWING PERSONS  ARE PARTICIPATED
1, Mr. SARKAR                  -M D.
2, Mr.PARKAVI                 –E.D.(MARKETING)
3, Mr.VENUGAPAL           -E.D (F&I)
4, MS. T.T. MATHEW       -E.D (U/R)
5, K.GANESH                      -E.D (CRM).
6, Mr .SUDHARSAN           -E.D (I.T)
7. Mr. NIRANJAN SHAH   -E.D (CLIA)
     (Meeting held on 29/10/2012 by 11 am and meeting was concluded by 6 pm.)
MINITS OF MEETING HELD ON 29 TH OCTOBER 2012 WITH LIC OF INDIA, MUMBAI
Ø  Escalation clause to be removed-LIAFI,   Not possible for all years-LIC.
Ø  CLUB (CM) members net live 40 to 30-LIAFI,    Refused BY LIC.
Ø  INCREASE computer allowance 6000 to 10000-LIAFI, accepted to take   up  for further action-LIC.
Ø  Gratuity –increased-LIAFI, NOTIFICATION  pending from government –LIC
Ø  calculation of office allowance method to be changed-LIAFI, To be consider-LIC
Ø  Interest on policy holders loan to be reduced - LIAFI, Not possible -LIC
Ø  Interest on late fee to be reduced -LIAFI, Not possible -LIC        
Ø  Office Allowance will be sanctioned in the branch level-LIAFI, accepted to be considered-LIC
Ø  Group Insurance age limit to be increased from 65 to 75-LIAFI,
          It is considered-LIC
Ø  Empowered agent request to increase the transaction fee -LIAFI, accepted to put up in the committee-LIC.
Ø  Change of address, Change of Nomination, Collection of loan interest to be updated by Empowered agent –LIAFI, To be considered by LIC
Ø  CLIA Request for additional office allowance - LIAFI, It will be put up in the committee-LIC
Ø Roaster for club members showing less no of lives –LIAFI, To be cleared immediately by individual request-LIC
Ø  Changes certain clauses  to be changed in ACR-LIAFI,
Ø   Policy revived anywhere in India-LIAFI, within a year-LIC
Ø  150 Corers of premium collected by collection centre-LIC
Ø  9 Corers of premium collected by outsiders-LIC
Ø  20 to 30 Corers policies data’s updated -LIC. 

Wednesday 8 August 2012

Redressal of Grievances





LIAFI-SG/CO-085/11                                                                                    21 July 2012

The Chairman,
L.I.C. of India, Central Office,
“Yogakshema”, Jeevan Bima Marg,
P.B. NO-19953,
MUMBAI-400 021



Dear Sir,

Sub: Redressal of Grievances

Our All India Executive Committee Meeting was held at Cuttack on 24th & 25th June 2012. Various issues were discussed especially the house expressed concern at the low bonus rates declared from time to time. The members are not at all happy at the deteriorating services in Branch and Divisional Offices. They are worried at the attitude of Management in addressing our issues. We are listing the following important issues for immediate attention.


1        Issues of Policyholders:

a) Bonus: The policyholders are unhappy with the rate of bonus declared from time to time. There is lot of scope to satisfy the customers by reducing Corporate Expenses.


b) Final Additional Bonus: The policyholders perturbed at the sudden decrease in final additional bonus. An enquiry is to be conducted in the entire gamut of bonuses. 

        

c) Service Tax:  The levying of Service Tax for new policies is unpalatable to policyholders. Management should pay service tax as is done for the existing policies.





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d) Increase in rate of interest under various financial transactions for the financial year 2012-13 is another decision taken against policyholders.  This circular is to be withdrawn forthwith.


Our main interest is only a satisfied Customer but not statistics. Our Executive Committee Meeting has decided to make this point as popular issue. The house opined that the management is more interested in their personnel than the key Policyholders and Agents. We demand good returns to Policyholders


2        Deteriorating Services: The Members expressed their anguish at the deteriorating services at Branch and Divisional Offices. A random check by the higher authorities will confirm our view. The Agents are getting disheartened for continuing as Agent. There is urgent need to develop servicing to every ones satisfaction. 

a)     Punctuality became casualty despite of introducing the scheme of providing meal coupons by spending around Rs. 350 Cr. annually.

b)     Closed Circuit Cameras to be arranged in Branch Offices.

c)      Citizens Charter should be prominently displayed and to be strictly observed.

d)     Accountability to be fixed for the dereliction of duties.

e)     Acknowledgement to be given for all documents deposited by policyholders and Agents.

f)       Registration of Claims should be done on the same day.

g)     Decentralization of NEFT to Branch Offices


Our motto should be “service with a smile” which is eluding policyholders. We demand immediate improvement of Services.


3        Agent Related Issues: It is the unanimous opinion of the house that the Agents’ are neglected lot. Even petty issues are not addressed quickly. Many letters written by LIAFI are unheeded. Similar issues pertinent to LIC personnel are immediately attended with benevolent views. The same affection is lacking towards Agents.



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a)     Enhancement of Housing Loan.

b)     Enhancement of Gratuity.

c)      Enhancement of Group Insurance coverage up to the age of 75 years.

d)     Amendments to Club Rules.

i.         Escalation Clause to be removed.

ii.       Entry conditions to be lowered.

iii.     Discrepancy in calculation of Office Allowance to be removed.

iv.     Out of Pocket Expenditure to be increased.

v.       Daily Allowance of Club member to enhance.

vi.      Club Membership to awarded without interviews.

vii.   The recent enhancement in Mediclaim and Group Insurance coverage for club members is meager and it should be further enhanced

e)     Creating Agents' Welfare Fund

f)       Strengthening Empowered Agents.

g)     Improvement in CLIA Scheme.

h)     Misuse of Section 16 & 19 of Agent Regulations 1972.

i)       Contribution for samvardhan pension scheme.

j)       Strengthening of Direct and Career Agents.

Many detailed letters were addressed to you and concerned departments.  The house expressed its impatience at delay in getting redressal. We demand immediate redressal of our issues.


4        Consultative Committee Meetings: Due importance is not given for information sharing and grievance redressal at Branch, Division and Zonal levels. Even at corporate level the concerned departmental heads are not attending these meetings. Due to this many issues are repetitive for years. It is unfortunate that the healthy and effective practice of presence of all departments’ heads in the Consultative Committee Meeting is diluted completely. Added to this the Agents’ representation is restricted to 5 Members. Despite of several restrictions many Divisions and Zones are not conducting these meetings. Many letters were addressed and a number of discussions took place for restoring to the old practice without any results.

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We demand reverting back to the old practice of inviting one representative from each zone besides President and Secretary General of our Federation. We also demand conducting these meetings in all Divisions and Zones with reasonable participation of Agent representatives. The periodicity shall be at least once in four months with minutes and Action Taken Report circulated.  


To impress upon the Management about the gravity of the situation it is unanimously decided to start peaceful agitation from 1st September 2012 culminating in to a demonstration at Central Office in the month of December 2012.


Thanking you,

Sincerely yours,

For Life Insurance Agents Federation of India


Secretary General